Resetting the washing machine, setting to factory values

In this article we will look at the error codes of Zanussi and Electrolux washing machines. It is no coincidence that we combined both brands in this article, because they belong to the same production association.

Since both brands belong to the same manufacturer, almost all units and components are the same and interchangeable, and the same control modules (electronic controllers) are used in their production.

In our country, Zanussi and Electrolux equipment have earned the love of customers due to their excellent design, ease of use and high reliability. But even the highest quality equipment can break down and malfunction over time.

If a malfunction occurs, the Zanussi washing machine displays an error that indicates a faulty unit or component. Zanussi errors, like Electrolux errors, are displayed on the device display as a combination of a Latin letter and a number. In the event that the machine is not equipped with a display, the Zanussi error, like the Electrolux error, is read using light indicators located on the control panel, or rather using a combination of them.

In order to read Zanussi errors, you need to enter service mode. Next, we'll look at how to do this on different types of controllers.

Zanussi washing machine with a knob for selecting washing modes.

Control panels of washing machines with a mode selection knob equipped with EWM2000 controllers can be with a display and light diodes, or with diodes only. Appearance options are shown in Fig. 1 and Fig. 2.

Fig.1.
Front panel of the machine with EWM2000 board.
Fig.2

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Front panel of the machine with EWM2000 board.
To enter service mode you must do the following:

1. set the mode selection knob to the “off” position;
2. simultaneously press the “start” button and some other button, as shown in Fig. 1 and Fig. 2 (in Fig. 2 these are buttons 2; in relation to other control panels, the purpose of the buttons may be different), and hold both buttons , turn on the washing machine (in Fig. 2 - with button 1);
3. hold both buttons until the LEDs start flashing.

Flashing indicators indicate that the machine has entered service mode.

In the zero position of the mode selection knob, we check the operation of the user interface (buttons and indicators). When you press a button, the corresponding LED lights up.

In service mode, you can check the functionality of individual machine components. To do this, turn the selector knob clockwise and check all modes step by step:

step 1 - check the water supply to the main wash compartment;

step 2 - supply water to the pre-wash compartment;

step 3 - supply water to the air conditioning compartment;

step 4 - supply water to the bleach compartment;

step 5 - heating and recirculation (if any);

step 6 - check for leaks (the water drum is started at high speed);

Step 7 - Check drainage and spin cycle. The consistency of signals from analog and protective level sensors (pressure switches) is also checked;

step 8 - check the operation of the dryer (for SMA with drying).

At all steps, the serviceability of the hatch lock is checked; also, at the moment of filling the water, the time of filling the tank to the overflow level and the operation of the pressure switches are checked.

In service mode, you can view the latest Zanussi errors (Electrolux errors) and also reset them.

In order to reset Zanussi errors (Electrolux errors), turn the program selection knob counterclockwise two steps from the “off” position. The latest Zanussi error will be immediately shown on the display panel. On panels without a display, the corresponding light diodes will light up (for example, in Fig. 2 these are groups 3 and 4), indicating an error in the binary code. You can convert the binary code into the corresponding letter or number using Table 1 (a black circle means that the indicator is lit).

Possible violations to be repaired:

**Repair prices are given, and the cost of consumables is also taken into account. The final cost can be determined after diagnosis.

If you cannot resolve the OE error on your LG washing machine yourself, you should seek help

During the conversation, you will be able to choose the most convenient time for a specialist to arrive to repair your washing machine, who will carry out free diagnostics and carry out high-quality and quick repairs.

Table 1. Indication of error codes for washing machines with an EWM 2000 controller.

The four lower LEDs (4) show ones (see Fig. 2), the four upper ones show tens (3).

To reset the error, you must simultaneously press the “start” button and button 6 during the diagnostic cycle (see Fig. 3). The four lower LEDs (4) show ones (see Fig. 2), the four upper ones show tens (3).

Fig.3

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Resetting the Zanussi washing machine error code (Electrolux washing machine errors).

Preventing the problem from recurring

To prevent OE errors from appearing in the future, you must follow these guidelines:

• use the machine according to the instructions;
• avoid interruptions in the network;
• periodically clean the drain hose and filters;
• check pockets for small items;
• load items with tightly sewn buttons into the machine - they need to be fastened before washing.

Zanussi washing machine without a knob for selecting washing modes.

In this case, the control panel can have both a display and light diodes (Fig. 4) or only light diodes (Fig. 5).

Fig.4

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Entering diagnostic mode.
Fig.5

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Entering diagnostic mode.
To enter service mode you must:

1. press the “start” and “reset” buttons simultaneously, as shown in Fig. 4 or Fig. 5, holding them down, turn on the machine;
2. hold both buttons pressed until the light diodes on the panel begin to blink.

This means that the machine is in service mode. Checking the operation of the front panel buttons is similar to the previous version of the panel with a program selection knob.

By pressing button 1 (Fig. 6) you can sequentially move to the next diagnostic step. Button 2 returns the previous step (Fig. 6). The completion of each step is accompanied by an indication of the corresponding light diode (for example, in Fig. 2 they are located vertically on the left of the panel).

Fig.6

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Service mode management.
The order and content of the service mode steps are similar to the SMA with a mode selection knob. (see above).

After completing the service mode, the latest error of the Zanussi washing machine will be shown (Fig. 7).

Fig.7

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Indication of the latest error code.
The order of reading the code is clear from this figure, as well as from the table (see above).

In order to reset the error, you must simultaneously press buttons 2 and 4 while going through the service mode (see Fig. 8).

Fig.8

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Reset error.
Below, see Table 2, which lists all Zanussi and Electrolux error codes with a description of the reasons for their occurrence and solutions.

Call the master

If you are unable to resolve the OE error yourself, you need to contact a specialist. You can find a specialist through advertisements posted on the Internet or in the newspaper. In addition to individuals, service centers offer their services. Provided that the washing machine is under warranty, it will be repaired free of charge.

The cost of repair depends on its complexity, as well as on the pricing policy of a particular employee. Approximate prices:

1. Cleaning the hose and filter – 1400 rubles.
2. Drain pump repair – from 2100 rubles.
3. Pressostat repair – from 2100 rubles.
4. Repair of the control module – from 2600 rubles.

To minimize the risk of encountering scammers, it is better to contact trusted professionals whose services have been used by relatives or friends.

Table 2. Error codes for Zanussi (Electrolux) with EWM 2000 board.

Adviсe

Experts recommend a procedure according to which it is worth inspecting a washing machine in order to eliminate the OE error:

• When cleaning the drain pump filter, you need to remove not only large debris, but also small ones; it is advisable to rinse it well under running water;
• The drain hose will need to be disconnected first and then rinsed well under the pressure of hot water;
• the siphon also requires regular cleaning; it is removed and disassembled;
• to check the voltage level of the pressure switch and drain pump, you should use a voltmeter; it will show which element requires replacement if a breakdown occurs;
• sometimes a simple reboot will help solve the problem; first you should disconnect the pressure switch sensor, and then the pump.

It is worth noting that often breakdowns and malfunctions of the washing machine are associated with improper operation.

Not all users are familiar with the instructions from the manufacturer; as a result, they do not know that from time to time it is necessary to carry out preventive cleaning of some elements of the equipment design.

With the right and consistent approach, you can fix the breakdown yourself. It takes up to 30 minutes to clear the blockage, and there is no need to call a specialist, this way you can save your own money.

For information on what to do if an OE error occurs on an LG washing machine, see below.

What to do

First, we correct the error by rebooting - just as it is done with a computer.

You need to turn off the machine for 10-15 minutes and turn it on again.

This is often enough to fix problems and complete the wash.

However, the OE error may not always indicate a malfunction or failure of the washing mechanism in the LG machine itself. Therefore, secondly, you need to make sure that there is no blockage in the sink siphon and sewer pipes. You can fully unscrew the cold and hot water taps to see the rate at which water is draining into the sewer system. If there are no blockages or they were eliminated, but the error remains, the problem is with the car.